For your convenience, all accounts are set on auto-renew. If you’d like to turn this off, please go to ‘payment history’ and cancel your renewal.

We offer lots of different membership packages to fit your needs, you can see the current prices on your payment page. The 3-month package is the most popular and the 6-month package is the best value. Memberships are purchased upfront with one lump sum. Also, our 3 and 6 months subscriptions are backed by our CheekyDevil Guarantee.

The membership plan can't be changed until it expires, as you agreed to in our Terms and Conditions.

Our site operates a no-refund policy. This policy is clearly stated in our ‘Terms and Conditions’ which you are required to agree to, in both the refund policy agreement and the application form, prior to joining our site as a Standard and Subscribed member.

Under the United Kingdom Consumer Protection (Distance Selling) Regulations 2000, you can cancel the agreement created through your acceptance of these terms of use within 7 working days after the confirmation of your subscription to any Services and receive a full refund. However, if you use the Services in any manner after your subscription, you will lose your cancellation right. Use of the Services means sending to or receiving from other members any communication, viewing photos of other members, or making changes to your profile or information on your account.

You can choose to add an extra package to your account to make sure that you don’t miss any flirts. Check our current prices at your payment page.

Above all, we charge because we think it makes the site better for the people using it. When users are paying, they are more committed to really using the site, which means that there aren't a lot of people whose profiles you can check out but who actually aren't using CheekyDevil, or aren't serious about dating. Making our service a paid service also discourages dodgy folks from joining.

With all of this said, we do everything we can to keep the price of subscribing low. If you sign up for 6 months, it’s about the price of a movie ticket per month.

You can change your billing information on the ‘My Account Settings’ and under ‘billing history’.

Please access the payment page for biller contact information.

Please verify your credit / debit card number is correct, or if your credit / debit card has expired. If you continue to have problems purchasing a subscription with a credit card, please contact your bank.

Most account options can be found on the ‘My Account Settings’ page, including the following:

• Your password
• Your e-mail address and notification preferences
• Your privacy settings, including visibility in search page and start ratings
• All other settings…

First, make sure your computer’s clock is correct. This is by far the most common cause of problems. Once your clock displays the correct time, try signing in again.

Problems sometimes occur if lots of different people sign in to their accounts from a single computer. In this case, clearing your web browser's cache may remedy the problem.

If you’ve gone and forgotten your password, you can have it re-sent to the email address we have on record.

Be sure to check your SPAM FOLDER first and add www.cheekydevil.com to your safe senders list. Most likely you’ll find the confirmation email there. If not, send us an email support@cheekydevil.com

You can manage all your email notifications on your ‘Notifications’ page.

While we'll obviously be devastated to see you go, you can deactivate your account by going to ‘My Account Settings’ and clicking on ‘Remove Account’. You can then go through the removal procedure: enter your password and confirm that you want to remove your profile. Please remember that you will lose all your benefits if you choose to remove your account.

Once you deactivate, your profile is no longer visible to other members. If you choose to remove your account, this does not mean your repeat billing is automatically cancelled. In order to remove your account you need to cancel your repeat billing first.

Your profile will remain invisible unless you decide to reactivate at any point. If you decide to restore your profile, just log on to the site again.

To cancel your subscription:, go to the ‘My Account Settings’ and use the link ‘Payment History’. Finish the cancellation procedure: enter your password, confirm that you want to cancel your subscription, choose the reason for cancellation and use the cancellation code to finalise your cancellation.

A suspicious member is someone using the website for commercial purposes. Illegal advertisements, redirection to other websites where you have to pay, asking for credit card details or money - these are scammers' most frequent activities. Because our members join CheekyDevil for communication with genuine people and not fake profiles extorting their money, our Customer Service constantly restricts the activity of scammer's profiles. To tell us about possibly inappropriate dates, you can click on the ‘Report Profile’, a dropdown menu will appear and you can select the reason. When you do this, we are immediately alerted and a customer service associate will immediately address the issue.

We also recommend that you never provide your personal details (such as email address or phone number) to members you have just started to talk to. We can protect you from scammers on the website, but we can't help you if you continue to have conversations by phone, email or instant messenger.

To hide your profile from the search results, go to ‘My Account Settings’ and switch to hide from search off.

Unfortunately we cannot guarantee that the picture posted on a profile actually belongs to the person that registered the profile. We do not perform background checks on our users.

This site is for entertainment purposes only and does not pre-screen its subscribers or registrants in any way. We do not and cannot make any warranties as to the claims made by our subscribers. Please review our terms and conditions for full details. Please use your common sense and be careful about giving out personal information to people you meet on this site.

If you're having a technical problem, please provide as much information as possible at support@cheekydevil.com. “Not working” doesn’t help us much. These details will assist us in resolving your issue more effectively:

• Internet browser
• Screenshots of issue
• Error messages
• What you are not able to access/see
• What kind of device are you using?

We do not recommend exchanging personal information unless you are 100% confident that you can trust the recipient. DO NOT POST ANY PERSONAL CONTACT INFORMATION IN YOUR PROFILE. Anyone can view your profile so it is not wise to post this information openly on the internet. We reserve the right to delete your personal contact information from the site.

The message has been in your inbox for more than 30 days. All messages are deleted after 30 days to conserve space.

Reading and sending mail requires a subscription.

Flirts are a way for you to "break the ice" and let others know that you liked their profile. To send a flirt, click on ‘Flirt’ and then choose the type of flirt you would like to send.

Basic members are given a limited amount of free flirts to send. To send more flirts upgrade your membership.

You can contact members by using the chat or messenger service. Both services are completely confidential and discreet. You simply click on the member's ‘messenger or chat’ button from your search results or from the full profile of the person you want to contact, and start the conversation!

Once you have sent a mail, a copy will be put in your ‘sent mail’ folder, so that you can see who you have written to. All your historic chat conversations can be viewed at the ‘historic chat’ page.

Don’t worry about it! The key is to keep going, don’t give up. Send a shout out, use the multi-flirt and respond to people you like.

My admirers are other users who added you as their favorite. You can add other users to your favorite list too.

Go to ‘My Account Settings’ and click on ‘Edit Profile’.

If you know the user name of the subscriber, type it in to the text box available on the Search page. You can also conduct partial screen name searches. For example, if you know the user had ‘Betty’ somewhere in their screen name, type in Betty and the search engine will retrieve all matches such as: Betty32, bettysmith, etc.

To upload pictures, click your username at the right side of the header and choose ‘My Photos’

To delete a photo from your profile, click on Delete under ‘My Photos’.

When you look at someone's profile you will notice a set of 'stars' on their ‘Personal rating’. If you move your mouse over the stars, they will turn yellow. You can then rate the member by clicking on a star (1 star being the lowest score, 5 stars being the highest possible score). If you want to manage/reset your ratings, go to ‘My Account Settings’ and turn ‘Stars ratings’ off. This way you avoid other users rating you.